Our Guarantee

We value our customers here at FlagshipsGear, your complete satisfaction is our top priority.
If you are not absolutely in love with your case, return it within 30 days of receipt and receive a full refund of your purchase.
Returns
Our policy lasts 30 days. 
To be eligible for a return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
*Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
*Any item that is returned more than 30 days after delivery.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Support@fgcases.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Support@fgcases.com and send your item to:
FlagShipsGear
P.O. Box 5251 Greensboro North Carolina US 27435.
Shipping
To return your product, you should mail your product to:
FlagShipsGear
P.O. Box 5251 Greensboro North Carolina US 27435

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
For more information Feel free to contact our Customer Support  Support@fgcases.com